Privacy Policy

01. Introduction

Word Bridge Logistics ("we", "us", "our") is committed to protecting the privacy and security of the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit our website or engage our services.

Given the sensitive environments in which we operate, confidentiality is central to everything we do. This policy should be read alongside our Personal Data Processing Consent.

02. Information We Collect

We may collect the following categories of information:

• Identity and contact details, such as name, organization, email address and telephone number.
• Information you provide through enquiry, contact and review forms.
• Correspondence and records relating to services we provide to you.
• Technical data, such as anonymized analytics about website usage.

03. How We Use Information

We use personal information only for legitimate business purposes, including:

• Responding to enquiries and providing requested services.
• Coordinating interpretation, translation, logistics and related support.
• Managing our relationship with clients and partners.
• Meeting legal, regulatory and contractual obligations.

04. Confidentiality & Security

We apply appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse or disclosure. Access is restricted to personnel who require it to perform their duties, all of whom are bound by strict confidentiality obligations.

05. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements, after which it is securely deleted or anonymized.

06. Your Rights

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request erasure or restriction of processing.
• Object to processing or withdraw consent where applicable.

07. Contact

For any questions about this Privacy Policy or to exercise your rights, please contact us at contact@wordbridge-logistics.com or by post at Rue de la Loi 155, 1040 Brussels, Belgium.